Frequently Asked Questions

Prices depend on destination, aircraft type, and date. Short GCC flights (Dubai to Riyadh) start from ~$15,000. Medium-range flights (Dubai to Istanbul) from ~$32,000. Long-range flights (Dubai to London) from ~$52,000. Use our route pages for transparent pricing.

Submit a quote request through our website, call us at +1 940 619 6477, or message us on WhatsApp. We'll respond within 15 minutes with available aircraft and pricing options.

We recommend 24-48 hours for GCC flights and 3-7 days for international. However, we can arrange same-day flights subject to availability.

Cancellation policies vary by operator. Most bookings can be cancelled up to 48 hours before departure without penalty. Changes to date and time are usually accommodated at no extra charge.

No. Our quotes include all standard costs: aircraft charter, crew, fuel, landing fees, and handling. We'll clearly itemize any extras like de-icing, overnight crew costs, or premium catering.

We accept wire transfers, credit cards, and cryptocurrency. Payment is typically required 48-72 hours before departure for new clients.

Yes! Pets fly in the cabin with you on all our charter flights. We can arrange pet-friendly amenities including water bowls, blankets, and treats. No crates required.

Most of our fleet offers high-speed Wi-Fi. We confirm availability for your specific aircraft when providing a quote. Speeds range from 5-25 Mbps depending on the aircraft.

We offer custom catering tailored to your preferences. From gourmet meals by Michelin-starred chefs to specific dietary requirements — everything is arranged in advance.

Luggage capacity varies by aircraft. Light jets typically accommodate 4-6 bags, midsize jets 7-10 bags, and heavy jets 15-20+ bags. We'll confirm specific capacity with your quote.

Smoking policies depend on the specific aircraft operator. Some aircraft permit smoking while others do not. We'll confirm this when booking your flight.

Extremely safe. Every operator in our network meets stringent safety standards including ARGUS, Wyvern, and IS-BAO certifications. All aircraft undergo regular maintenance checks and are crewed by experienced, type-rated pilots.

Visa requirements depend on your nationality and destination. We assist with visa information and can connect you with expedited visa services. For some destinations, private aviation passengers clear customs at the FBO with streamlined processing.

You'll need a valid passport for international flights. For domestic UAE flights, a passport or Emirates ID is sufficient. We handle all flight plans, permits, and customs documentation.

Private jet terminals (FBOs) have their own security screening which is significantly faster and more discreet than commercial airports. You can arrive just 15-30 minutes before departure.

An empty leg occurs when an aircraft needs to reposition after a one-way charter. These flights are offered at discounts up to 75%. They're ideal for flexible travelers who can match the aircraft's schedule.

We operate from all UAE airports: Dubai International (DXB), Al Maktoum International (DWC), Abu Dhabi International (AUH), Al Bateen Executive (AZI), Sharjah (SHJ), Ras Al Khaimah, and Fujairah.

Absolutely. We present multiple aircraft options with your quote. You can choose based on price, cabin size, range, or specific model preference.

Yes, we arrange helicopter transfers across the UAE including airport-to-city connections, inter-emirate flights, and aerial tours.